Privacy Policy for SoulTenders.org

Effective Date: 03 June 2025

At SoulTenders.org, your privacy is sacred. As a ministry dedicated to providing prayer, emotional support, and spiritual guidance, we treat the information you share with the utmost care, discretion, and respect. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

• Personal Information: Your name, email address, and any personal or spiritual details you choose to share in prayer requests or contact forms.
• Technical Data: IP address, browser type, device information, and website usage data via tools like Google Analytics.
• Communication Data: Records of your interactions with us, including emails or messages sent through the site.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have done so, we will delete that information promptly.

2. How We Use Your Information

• Responding to prayer requests and messages
• Providing personalized spiritual support
• Sending ministry-related updates, encouragements, and resources via email (only if you opt in)
• Improving our website and outreach through analytics and feedback

We do not sell, rent, or trade your personal information with third parties.

3. Use of Go High Level

We use Go High Level, a customer relationship management (CRM) and marketing automation platform, to securely manage email communications and supporter interactions. Your data is stored securely and used only for ministry-related purposes in line with this Privacy Policy.

4. Sharing Your Information

• With trusted service providers who help us operate our website and ministry, under confidentiality agreements
• When required by law or legal processes
• In cases of potential harm to yourself or others, where we may notify appropriate authorities

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze site usage through Google Analytics
• Maintain session security
• Enhance your browsing experience

You can disable cookies via your browser settings, but this may limit functionality.

6. Data Retention

We retain your information only as long as necessary for the purposes described or as required by law. Prayer requests and data may be stored to support continued ministry unless you request removal.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of ministry communications at any time
• Request that we stop using your data for certain purposes

To exercise these rights, contact us at [Insert Contact Email].

8. Security

We use SSL encryption, secure data storage, and limited access protocols to protect your data. However, no online system is 100% secure.

9. Third-Party Links

Our site may include links to third-party websites (e.g., YouTube, partner ministries). We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may revise this Privacy Policy as needed. The effective date at the top will reflect any updates. Please review it periodically.

11. Contact Us

If you have questions, concerns, or wish to update or remove your information, please contact us at:

SoulTenders Ministry
Email: [email protected]
Website: https://SoulTenders.org